We are helping the council become a well-run organisation by supporting services to provide consistently outstanding customer service, to be commercially minded and financially self-sufficient and with improving their public engagement.
One of the most exciting ways we are helping services within Barking & Dagenham council, is by refreshing their website content and making it more accessible, user friendly and simple!
We do this by running creative user-centred design workshops with services and taking them through the process to produce work that benefits both the council and customer.
